Case Study : Maintenance of a website in Drupal

Client

The customer is a legal publishing company based out of Bangalore, India.

Business
Problem
  •  No support on regular security updates of Drupal
  •  Support on publishing regular articles on the website with images, videos & external links was lacking
  •  Server support team was not helping out the client, even the site backups were not taken in regular intervals
  •  The website was not Search Engine Optimized
  •  Enhancing Website Feature Enhancements was an issue as they could not find qualified support for the same.
Business
Requirements
  • Manage the production server 24x7
  • Take regular backup of the site and store backups of last 7 days
  • Enhance the site as & when the need be
  • SEO team to bring up the site on various search engines
  • Make the complete site responsive
gai-Proposed
Solution
  •  Dedicated a team of Drupal themers to make the site responsive
  •  Another team was formed from server maintenance group to manage the production server
  •  The server support team started keeping regular backups
  •  Drupal development team to enhance the site as per the client's requirements
  •  SEO team to work closely with Social Media marketing team to bring up the visibility of the website
  •  Web security team to monitor the site and keep doing Drupal's security update regularly

Services Offered

  •  Server Support
  •  Drupal Security Maintenance
  •  Content publishing
  •  SEO service
  •  Theming.

Benefits to the Client

  •  Entire site with one vendor
  •  On-Time maintenance
  •  99.99% uptime guarantee
  •  No unscheduled downtime
  •  Appearance in most of the search engines.